F.A.Q.
In this page you can find many useful information on how to book an apartment, villa or
residence in Cefalù. If you will still have some doubt, please do not hesitate to contact
us by e-mail or phone, we will be happy to assist you!
Why should i book an apartment, villa or residence in Cefalù by you?
Vacation Service rents apartments, villas and residence in Cefalù since 2008 and each year
provides its services to approximately 2500 customers, always trying to meet the needs of those who choose us. For more informations visit the page
About us
Among your apartments, villas and residence in Cefalù, how can I find the right one?
On the main page you can find some examples of the apartments, villas and residence we manage
in Cefalù. If you are interested in any of these, you can click on them and view descriptions, images and a map. To check availability
you must enter the check-in and check-out date in the "Availability" section, and by clicking the "Check Availability" button you will get information about the status of the
apartment, villa or residence as well as the rental price.
If among these examples of accommodations in Cefalù you don't find the one that best fits your needs of stay, you can use the search task by filling the fields that are on the left sidebar: check-in, check-out, number of sleeps, equipment (washing machine, air conditioning etc...) with the possibility to limit your search to one typology only: apartments, villas or residence. Then just click on the "Show results" button to be transferred to a page with the full list of accommodations included in the criteria set. Entering dates of stay during the previous step, you can see the pricing for the apartments, villas or residence found. You can improve consultation of the solutions by changing the following values: sorting (name, price, number of beds), to order (ascending, descending), number of results per page (9, 27, all).
If among these examples of accommodations in Cefalù you don't find the one that best fits your needs of stay, you can use the search task by filling the fields that are on the left sidebar: check-in, check-out, number of sleeps, equipment (washing machine, air conditioning etc...) with the possibility to limit your search to one typology only: apartments, villas or residence. Then just click on the "Show results" button to be transferred to a page with the full list of accommodations included in the criteria set. Entering dates of stay during the previous step, you can see the pricing for the apartments, villas or residence found. You can improve consultation of the solutions by changing the following values: sorting (name, price, number of beds), to order (ascending, descending), number of results per page (9, 27, all).
I found the right apartment, villa or residence in Cefalù for me, how can I book it?
You can book in two ways, online or by contacting our staff:
- On-line: cconvenient, fast, in real time and instant confirmation. Once the search process between our apartments, villas and residence in Cefalù is completed and you have checked the availability of the property, just click on the "Book" button on the page describing the individual accommodation, you will reach the last step of the process: entering the customer information (name, last name etc....).
- Staff: you can contact us by phone or e-mail via the contact information. Usually those who want to book an apartment, villa or residence in Cefalù had already seen online the list of our accommodations and therefore have an idea of what to book. For those who prefer to communicate their needs by delegating us to seek the most suitable apartment, villa or residence in Cefalù to him, we reply with possible solutions, outlining prices and links where you can view the accommodations. In both cases, when the customer is satisfied, we put an option of 48 hours on the selected apartment, villa or residence in Cefalù and we send to the customer a .pdf file containing the booking form. This must be filled, signed and sent again via fax or e-mail and only then the booking will be finalized.
Do I have to pay anything before arriving in Cefalu? What methods of payment do you accept?
To confirm the reservation for one of our apartment, villa or residence in Cefalù,
we require 30% of total rental price as a deposit. It is possible to pay for it in two different ways:
- Credit Card:: in case of online booking you will be temporarily transferred to Banca Sella's secure website, so you can insert your credit card details without any problem, whereas no one but the bank will be able to see them. For booking with our staff, you will find a payment link on the booking form previously mailed and that will open the same Banca Sella's page.
- Bank Transfer: when booking online, the details of payment will be sent at the end of the reservation process. For booking with our staff instead, our bank details will be provided to you in the booking form previously mailed. By choosing this method of payment your reservation will not be final, we will place a 48 hours option on the apartment, villa or residence in Cefalù that you have selected, within which you must send us copy of transfer receipt.
How do I fill out the form on-line without making mistakes?
The booking form on-line is divided into 6 sections and fields marked with (*) are required:
- Accommodations: summary of which apartment, villa or residence in Cefalù you are booking. You can also find check-in/check-out dates, total rental, deposit and balance.
- Guests: in this section we ask info about the number of adults, children and infants who will be staying in the accommodation.
- Extras: list of all extras you can add to the reservation. Just click on the specific checkbox and the total amount will be updated in real time.
- Personal information: here we require details on who is making the reservation.
- Payment preferences: referred to the 30% deposit. Select credit card or bank transfer.
- Booking conditions: once you have read our conditions and you are ok with them, click on the checkbox to accept.
I booked one of your apartment, villa or residence.
How do I get to Cefalù and how can I find the accommodation?
Going in the section "Arrival instructions"
you can find maps and information on how to reach Cefalù for those who arrive by plane, train or car.
We have a different check-in procedure depending by the apartment, villa or residence
booked and it is well explained in the voucher we send after every reservations has been completed.